Bring your team. Keep control.
Invite managers and staff to help with reviews. Each role sees and does only what it should — enforced on the server, not just hidden in the UI.
Roles at a glance
Owner
Manages billing, locations, and team. Full access.
Manager
Reads and replies to feedback for assigned locations. Manages templates and settings.
Staff
Reads feedback. Cannot reply, change settings, or invite others.
Inviting your team
Invites are managed per location. Open Dashboard → Locations, click the location you want to give access to, and use the Team Members panel — invite by email, pick a role (Manager or Staff), they get a signup link and join automatically. Staff seats are free on Pro and Pro Max — we never charge per seat. Inviting team members requires the Pro plan or above.
Common questions
What staff roles does Starvo support?
Owner, Manager, and Staff. Owners control billing and locations. Managers can reply to reviews and manage settings for the locations they’re assigned to. Staff can only view feedback. Roles are enforced server-side, not just hidden in the UI.
How do I invite staff?
Open Dashboard → Locations → click the location you want them to access → open the Team Members panel → click Invite. Enter their email address and pick a role (Manager or Staff). They receive a secure invite link by email valid for 7 days. They sign up with that email and are added to the location automatically — they do NOT need to create their own business. Inviting team members requires the Pro plan or above. If the invite expires, an owner can resend it from the same panel.
A staff member can’t sign in / sees the new-business form. What happened?
Three causes. (1) The 7-day invite window passed before they signed up — ask an owner to click Resend in the Team Members panel. (2) They were removed from the location — the owner must re-invite. (3) They signed up with a different email than the one the invite was sent to — case is normalised, but typos and aliases are not. Have them sign in with the exact invited email.
Do staff seats cost extra?
No. Pro and Pro Max include unlimited staff seats for every location you own. We bill on plan tier and locations, not per user.