Features

Everything you need to run your reputation.

Starvo is a focused product. Every feature below is built and shipped. No coming-soon labels, no "contact sales for a demo", no hidden tiers.

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Collection

QR review collection

A printable QR per location that routes customers to your branded review page.

  • One permanent slug and QR per location — printed materials never break.
  • No app install. Works with any phone camera scanner.
  • IP-based rate limiting prevents flooding from a single device.

Smart 1–5 star routing

Happy customers get a one-tap path to Google. Unhappy ones reach you privately.

  • Google review link visible to every customer at every rating (Google-compliant).
  • Unhappy customers’ comments land in your dashboard and trigger an email alert.
  • Optional discount/apology email in one click.

Reply

AI-generated replies

One click drafts an empathetic, on-brand reply to any review.

  • Powered by Llama via Groq for sub-second drafts.
  • Quota pooled per location: free 20, starter 50, pro 500, pro max 2,000 / month.
  • Counts manual and template replies in the same pool — no double-charging.

Reply templates

Save your best replies and reuse them with one click.

  • Per-business library — managers and staff can use any saved template.
  • Edit before send. Templates feed into AI prompts for better drafts over time.

Google reviews

Google Business Profile sync

See your Google reviews in Starvo and reply from one inbox.

  • OAuth-based connection — disconnect at any time.
  • Daily sync of Google reviews into the dashboard.
  • Reply to Google reviews directly. Counts in the same monthly reply pool.

Rating drop alerts

Email when your Google star average drops by 0.1+ in 24 hours.

  • Quiet by default; alerts only when something material changes.
  • Includes the review that triggered the drop so you can respond fast.

Operations

Multi-location dashboard

Run up to 10 locations from one account. Each gets its own QR, inbox, and stats.

  • Per-location stats, sentiment, and trend graphs.
  • Consolidated agency view for owners managing multiple brands.

Staff & role management

Owner, Manager, and Staff roles with server-enforced permissions.

  • Bulk invite by email. Server-side role checks — UI gating is defense in depth, not the gate.
  • Staff can only view feedback; Managers can reply; Owners control billing and locations.

Intelligence

Sentiment & topic analysis

Every review is tagged automatically with sentiment, topics, and priority.

  • Spot recurring complaints by topic (service, wait time, cleanliness, price, etc.).
  • Weekly digest emails surface the top insights without you logging in.

Customer profiles

Auto-derived from review history — happy, at-risk, lost, recovered.

  • CSV export at any time.
  • Send apology or thank-you emails directly from a profile.

Developer & integrations

Public API

Pro Max ships GET /api/public/reviews and /api/public/stats endpoints.

  • SHA-256 keyed access tokens, rotatable from the dashboard.
  • Integrate with POS, BI tools, or custom dashboards.

Affiliate & referrals

Send a referral code — earn a 14-day subscription extension when they convert.

  • Codes capture at signup automatically.
  • No payouts to manage; extensions credit instantly on successful conversion.

Ready to try it?

Free forever plan, no credit card. Upgrade only when you need more locations or more replies. Most owners are live in 2 minutes — see the setup guide.

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