Trust

Honest billing. No surprises.

Monthly subscriptions, cancel anytime, no lock-in. Payments processed by Dodo Payments — a Merchant of Record that handles tax and compliance worldwide.

How it works

  • Subscribe from the pricing page. You're redirected to Dodo's secure checkout.
  • Upgrade applies the same day. New limits unlock the moment the payment succeeds.
  • Downgrade applies at the next renewal so you keep what you paid for.
  • Cancel from the dashboard — your plan stays active until the period ends, then drops to Free.

What you'll see on your statement

Charges appear as Dodo Payments * Starvo (the exact descriptor varies by issuer and region). Receipts are emailed automatically. Need a formal invoice for accounting? Email us with your business details and we'll send one.

Refunds

All sales are final. The Free plan is how you evaluate before paying. Proven duplicate charges or incorrect amounts are corrected through Dodo Payments (Merchant of Record). Full policy: Refund Policy.

Referrals

Every account gets a referral code. When a referred business subscribes to a paid plan, you earn a free plan for 14 days, one tier below what they bought — a Pro referral earns you Starter free, a Pro Max referral earns you Pro free. Starter referrals earn no reward, and the reward is capped at Pro. Rewards credit automatically — there's nothing to claim. See the docs for the full rules.

FAQ

Is there a free plan?
Yes. The Free plan includes 1 location, up to 50 customer scans per month, and 20 review replies per month. The 20 is a shared pool — AI-drafted, manually-typed, template, and Google replies all draw from it. No credit card required. Use it indefinitely if it fits your needs.
How much does Starvo cost?
Free ($0): 1 location, 50 scans/month, 20 replies/month. Starter ($9/month): 1 location, unlimited scans, 50 replies, Google review sync. Pro ($29/month): 3 locations, unlimited scans, 500 replies, team roles. Pro Max ($99/month): 10 locations, 2,000 replies, public API access. Enterprise: custom. The monthly reply limit is one shared pool — AI, manual, template, and Google replies all count toward it.
Do you offer annual billing?
All paid plans are billed monthly today. Cancel anytime and your plan continues until the end of the current period. We may add annual billing in the future — email us if you’d like it now.
Can I change plans later?
Yes — upgrade or downgrade anytime from your dashboard. Upgrades take effect immediately. Downgrades take effect at the next billing cycle so you keep what you paid for.
How are payments processed?
Payments are processed by Dodo Payments, a Merchant of Record. Starvo never stores your card details. Dodo handles taxes, refunds, and compliance globally.
How do I cancel?
Cancel from your dashboard under Billing. Your plan stays active until the end of the current billing period — no immediate cut-off — and then drops to Free. Your data is preserved.
Do you offer refunds?
Subscriptions are billed monthly and all sales are final — we do not refund partial months, unused time, or accidental purchases. Because of this, there is a real free plan: use it for as long as you like to decide whether Starvo fits before you ever pay. You can cancel any time, and your plan stays active until the end of the period you already paid for. If something is genuinely broken on our side, email support and we will make it right.
Can I get an invoice or receipt?
Yes. Every successful payment generates a receipt from Dodo Payments. You can also request a formal invoice with your business details — email support and we will send it.
How does the referral program work?
Open your dashboard and find the "Share & grow" section — it holds your referral code and share link. When a referred business subscribes to a paid plan, you earn a free plan for 14 days, one tier below what they bought: a Pro referral earns you Starter free, a Pro Max referral earns you Pro free. Starter referrals earn no reward, and the reward is capped at Pro. If you already pay for an equal or higher plan the reward is skipped. One reward per referred account; self-referrals are rejected.
View plansRefund policy →Billing docs →