Coffee, pastry, 5-star review.
A QR review system designed for the rhythm of a café — receipt-bottom prompts, one-tap ratings, AI replies for the rush.
Where to place your QR code
- Receipt bottom for every order
- Front counter near the pickup spot
- Sticker on the takeaway cup sleeve
- A-frame board near the door
See the full QR placement guide for printing and material tips.
Why Starvo works for cafés
High customer volume = lots of reviews
Cafés see hundreds of customers a week. A 2% scan rate adds up fast.
Mobile-first
Customers already have their phone out for payment. Scanning is zero friction.
AI replies fit a one-person shop
No time to write back to every review. AI drafts in seconds — even at 2pm rush.
Practical tips for cafés
- Stick the QR on the cup sleeve — coffee + review is the perfect pairing.
- For loyalty customers, set up a simple thank-you template the AI can personalise.
- Track sentiment trends weekly to spot recurring issues (e.g., wait times on Saturday mornings).
What you get on every plan
- AI-drafted replies for every review
- Google Business Profile sync (Pro and above)
- Staff roles for your team
- Negative review recovery with private feedback + apology emails
FAQ for cafés
What is Starvo?
Starvo is a review management platform for local businesses. Customers scan a QR code, rate the business 1 to 5 stars, and Starvo encourages 4–5 star ratings to be posted on Google while routing 1–3 star feedback privately to the owner for follow-up.
Who is Starvo for?
Starvo is built for owner-operated local businesses — restaurants, cafés, hotels, salons, gyms, and clinics — who want a simple way to collect more public reviews and catch unhappy customers before they post a one-star review online.
How does Starvo work?
You print a QR code and place it on tables, receipts, or at checkout. A customer scans it, rates you 1–5 stars, and leaves a comment. Happy customers see a one-click link to your Google review page. Unhappy customers send private feedback to your dashboard so you can fix the issue first.
Is Starvo allowed by Google?
Yes. Google’s review policy requires that you must not selectively solicit positive reviews. Starvo shows the Google review link to every customer regardless of their rating — we just make it more inviting for the ones who had a great experience. This is fully compliant.
Isn’t this review gating?
No. Review gating means hiding the option to leave a public review from unhappy customers. Starvo never hides the Google review link — every customer at every rating sees it. We simply collect private feedback in parallel so owners can address issues directly.
Is there a free plan?
Yes. The Free plan includes 1 location, up to 50 customer scans per month, and 20 AI-generated replies per month. No credit card required. Use it indefinitely if it fits your needs.
How much does Starvo cost?
Free ($0): 1 location, 50 scans/month, 20 AI replies/month. Starter ($9/month): 1 location, unlimited scans, 50 AI replies. Pro ($29/month): 3 locations, unlimited scans, 500 AI replies, Google review sync. Pro Max ($99/month): 10 locations, 2,000 AI replies, public API access. Enterprise: custom.
Do you offer annual billing?
All paid plans are billed monthly today. Cancel anytime and your plan continues until the end of the current period. We may add annual billing in the future — email us if you’d like it now.
Can I change plans later?
Yes — upgrade or downgrade anytime from your dashboard. Upgrades take effect immediately. Downgrades take effect at the next billing cycle so you keep what you paid for.
Do I need a Google Business Profile to use Starvo?
You need one to receive public Google reviews from customers — that is how Google works, not specific to Starvo. If you don’t have one yet, create it for free at business.google.com. Starvo works without it but you won’t be able to direct customers anywhere to leave a public review.
How do I connect my Google Business Profile?
On Pro and Pro Max plans, go to your dashboard → Google integration and click Connect. You will sign in with the Google account that owns your business listing and grant Starvo read/write access to reviews. Disconnect anytime.
Will Starvo notify me if my Google rating drops?
Yes. On Pro and above, you get an email alert whenever your Google rating drops by 0.1 stars or more in 24 hours, so you can investigate and respond fast.
Where should I place the QR code?
High-touch, end-of-experience spots: bottom of receipts, on the bill folder, near the exit, on table tents, or on the back of menus. The customer should encounter it right when they are forming an opinion.
Does each location get its own QR code?
Yes. Every location has a permanent unique slug and QR code. Scans are attributed to the right location so multi-location accounts can see per-location dashboards.
Will my QR code ever change?
No. Slugs are permanent so printed materials never break. If you rebrand a location, the slug stays — only the display name changes.
Will Starvo support WhatsApp review requests?
WhatsApp review prompts and follow-ups are on the roadmap. The current MVP focuses on the QR + private/public-routing flow. If WhatsApp is critical for you, email us — that helps us prioritize.