I'm brand new — where do I start?
Five-minute setup guide.
Help center
Three ways to get unstuck: browse the docs, search the FAQ, or email the founder. Starvo is operated by one person — you're emailing him, not a queue.
How to use this page
This help center is the map, not the manual. Docs walk through setup, QR printing, AI replies, Google Business Profile, staff roles, billing, and the public API in the order most owners actually need them. The FAQ answers the short questions — plan limits, what counts as a scan, whether you can gate reviews (no), how cancellation works — without making you read a whole guide. Security and privacy pages sit beside the product docs because those questions show up before a card is ever entered.
If you are brand new, start with getting started: account, first location, first QR, first test review. If the QR will not scan, open the QR docs before reprinting. If Google reviews are not appearing, check the GBP connection and plan requirement. If a teammate cannot see billing or cannot reply, that is a role issue, not a bug. Billing questions — upgrades, invoices, refunds — live in billing docs and the public billing page.
Starvo has no ticket portal and no chatbot front door. Email the founder when the docs do not match what you see, when a charge looks wrong, or when you want a feature that is not on the roadmap yet. Replies usually arrive within a few days. Include your account email and the location name so the answer is specific the first time.
Browse by topic
How do QR codes work?
Slugs, printing, placement.
How do AI replies work?
Drafting, quotas, editing.
How do I connect Google?
OAuth, daily review sync.
How do team roles work?
Owner, Manager, Staff.
How does billing work?
Plans, upgrades, cancellation.
Is Starvo secure?
Auth, RLS, access control.
See all FAQs
30+ answers across every topic.
Still stuck?
Email support@starvo.app — you'll get a real reply within a few days. Bug reports, billing questions, feature requests: all welcome.